This role was created by our client to combat some key changes with their customers everyday banking needs. Cheques were being phased out, branches were closing and there was a clear shift to a more digital platform / internet banking. Covid also has played its part in forcing people to be isolated and unable to head to their local branch and as a result, Community Bankers were brought in with a purpose on how they can support these customers who needed a bit of extra support to get them through some key changes. 

This role will see you become a supporter for those disadvantaged in the community, and help them find the right support structures in ensuring their services can continue without a hitch.